cloud business skills
Valuable trainings that make your employees fit for the new world
The impact of the paradigm shift
You might have noticed it: we are moving from an ‘old world’ in which software vendors had power over customers to a ‘new world’ that is dominated by powerful customers. Whether you like it or not, a true paradigm shift is happening at the speed of light!
Old habits and traditional thinking become obstacles in today’s contacts with prospects and customers. You and your team need new insights and impulses to stay attractive and business relevant for your customers. Only in this way you can grow in your role as trusted advisor.
Microsoft partners that want to survive this shift must change their attitude and culture.
Are you ready for that?
Different challenges per role
Challenges per role
Directorsnew vision, being visible, new DNA, being the example of change
Marketingshift to digital and social, new buying behavior, educate
Salesshift to digital and social, new buying behavior, educate
Consultantssparring partner, change, vertical, Power platform
Project leaderschange management, supporting customers' board
Developersproducts, simplicity, change, extensions, Power platform
Helpdeskcustomer satisfaction, pro-active Help-help, prevent churn
Shareholdersnew investments, expectations on short-term results
My training offerings
You can of course choose between an inhouse and an online delivery.
For the project manager
Delivering CRM, ERP or digital transformation projects these days is far from easy! Unlike traditional projects, the after COVID-19 projects are more standardised, cloud based solutions. In addition, they are focused on customer centricity. And achieving project success!
Initiate - lead - adapt
The successful project manager of the future must be able to initiate and lead this change process. They should be able to help the organisation adapt their legacy processes and outdated mindsets to the new software - not the other way around.
Project management used to be the domain of the 'techies' who know the project inside out and the project administrators who are excellent in registering project data. Rather, this is becoming the domain of change management and business results.
Needless to say that a modern project manager must be able to lead this process, motivate teams to change and guide the customers’ management in this though journey.
For the sales professional
Selling software solutions in the after COVID-19 era will be a completely different game.
- Almost all Dynamics 365 product information and details are available online.
- A growing number of partners have published the prices and demo videos of their propositions on their websites.
- Modern prospects are better prepared and informed than ever before.
Successful sales professionals in the new era specialise in the business acumen of their markets instead of the solution sets.
- As real trusted advisors, they are experts in bridging the gap between the business challenges and their propositions.
- They are able to inspire their customer’s management.
- They think, talk and act ‘outside-in’ and always focus on the long-term interests of their customers.
- Finally, these professionals don’t just sell software plus services. All they sell is project success.
What do other Microsoft partners say about my training?
The inhouse workshop that Guus delivered on Project Management was invaluable. It has started a lot of thought processes about the business direction. And about how to initiate the customers on each and every new project.
If we would have consumed this workshop six months ago, we would have saved a small fortune.
Huge experience and fresh input
Guus is very charismatic and influential instructor, with a huge experience of Microsoft Dynamics market. I was happy to invite him to deliver a session for the Dynamics 365 partners in the Central Eastern Europe region on how to transform and stay relevant on the market that is constantly changing.
I strongly believe this fresh input was very much needed for partners to stay motivated.
Re-enforce our thinking
Guus delivered a very worthwhile 2-day workshop for our management team. I feel it will assist re-enforce our thinking and develop a new culture within our offices.
We are very fortunate that we could have a 1:1 workshop rather than a public one. I believe this certainly helped covered more relevant ground.
I really liked Guus’ presentation style with all delegates responding well.
Our next step
Our best next step is to set up a call where we can discuss your business challenges, your specific learning goals and the logistics like date, format (on location or remote), agenda, investment and return.
What day and time works best for you?