ERP implementation partners face no easy task! Innovation in technology in general, and in their ERP solutions in particular, are moving incredibly fast. This means they have to pull out all the stops to build and maintain their skills.

Meanwhile, of course, their customers and projects demand attention. A lot of attention, in fact, because most clients are still juniors in implementing and properly using ERP systems.

And that's understandable! After all, these clients know everything about retail, healthcare, or accounting. But not about ERP implementation and change projects.

ERP customers therefore need structured support to make their projects REALLY successful.

Different focus

Unfortunately, most ERP vendors and their implementation partners traditionally focus more on their own revenue and growth. For example:

• if a vendor offers partner awards, they are almost always based on revenue. Not on customer satisfaction.
• most implementation partners measure and reward their employees based on revenue and billable hours. Not on churn or customer happiness.

Is it any wonder then that many projects still fail partially or completely?

Prepare for project success!

In my opinion it is more important than ever for implementation partners to inspire their clients' management and prepare them for joint Project Success.

Are you an ERP user and is your partner not ready yet? Then consider if my ERP Masterclasses can help you get started.

And that of course also applies if you are a partner looking for structure and inspiration.