A thorough preparation for an ERP project is of great importance these days. Since failure is not an attractive option. And choices, once made, are difficult to change.

To help her current and future customers prepare well, successful Dutch Dynamics 365 BC partner Blisss invited me to deliver an ERP Transformation Masterclass.

This intensive, valuable 1-day workshop helps C-level professionals prepare for the implementation of a new ERP solution. And for the crucial transformation process that is aligned with that.

What are the topics?

In this Masterclass, we discussed many important topics including:

• How to adapt our business model to stay competitive in the long-term? 
• What do we need to do to become a truly customer-oriented organisation? 
• What is better for us – the standard solution or customized software? 
• What are the costs of our internal silo’s and how to best demolish them? 
• What are our tasks and responsibilities and what can we expect from our partner? 
• How to use organizational change to modernise our processes and mindsets? 
• What is the ideal role model behavior for our management? 

We collected many new insights together, had good discussions, did a couple of valuable exercises and luckily also had some fun. 😊

What was the feedback?

The overall evaluation score for this Masterclass was 8,7 on a 1-10 scale.

This is what the participants said after the session:

• "The importance of defining the Why of this project!” 
• "We must pay a lot of attention to the soft side of the organization” 
• “The preparation in phase 0 is key to project success” 
• “We must stop automating our old processes” 
• “Our internal organisation is way more important than I thought beforehand” 
• “We must change our thinking before changing things” 

It was an interactive and valuable session! The attendees went home with a bag full of inspiration, warnings, examples, handy formats and new insights.

And what did Blisss say?

This is what commercial manager Nicky Jansen said:

“As an implementation partner, we understand that an ERP project isn't about the software itself, but about the organizational change it brings. That's what we want to share with our clients. With his years of experience in the ERP world and his ability to challenge people, Guus inspired our attendees. He offered them practical tools that are immediately applicable both in the preparation phase and during the project itself. Including understanding how your own organization works, giving the project a clear name and securing a strong project sponsor.

The feedback was unanimously positive. This confirms to us that we can prepare clients even better, thereby increasing their project success. We plan to organize more sessions like this and will use Guus again for this.”

I wish both the participants and the Blisss team many successful projects as a result of this Masterclass.

What do you do to help prepare your customers achieve project success?

Interested in organizing a Masterclass edition for your current and future customers? Check this link or contact me at This email address is being protected from spambots. You need JavaScript enabled to view it..

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